Indispensable elements of interpersonal communication
Feedback consists of messages the receiver returns which allows the sender to know how accurately the message has been received as well as the receiver’s reaction. The receiver may also respond to the unintentional message as well as the intentional message. Types of feedback range from direct statements such as “I don’t understand” to subtle facial expressions or changes in posture that might indicate to the sender that the receiver feels uncomfortable with the message. Feedback allows the sender to regulate, adopt or respect the message in order to improve communication.
All communication is influenced by the context in which it takes place. However, apart from looking at the situational context of where the interaction takes place, for example, in a room, an office or perhaps outdoors, the social context also needs to be considered. For example, the roles, responsibilities and relative status of the participants; the emotional climate and participants’ expectations of the interaction will also affect the communication.
A channel is just a fancy word for the manner in which the message is sent. Channels include speaking, writing, video transmission, audio transmission, electronic transmission through an email, text, instant message or even non-verbal communication through body language and signals. The channel refers to the physical means by which the message is transferred from one person to another.
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