A critical situation where you lost your phone or ATM card can leave you at the mercy of a fraudster waiting to steal from your bank account.
The question is What happens if you lose your phone and your details are compromised? If you lose your phone, you can use the third party option on any phone to block your account instantly by using the Access Bank USSD Code to Block Account.
You don’t need to Enrol on USSD to use the Access Bank Block Account Feature. All Access Bank customers that have enrolled on our USSD Service (*901#) and created a 4- digit PIN can use this service.
You wouldn’t be charged for using this service, this is a free service offered by Access Bank. However, the ₦6.98 USSD telco charge for all transactions done on USSD Banking (excluding airtime and data purchase) applies.
And if you have other accounts not linked to the phone number, the good thing is you can request a profile merge at any of Access Bank branches or send a written instruction via email to contactcenter@accessbankplc.com to resolve this.
This Access Bank USSD Code to Block Account has the feature to block more than one accounts at once. All you need to do is to choose the ‘block all accounts’ option on the menu to block all accounts linked to your registered mobile number.
Access Bank USSD Code to Block Account can enable third party option, you can block the accounts of friends/family using the third-party option.
Your friends and family who are access Bank account holders can use the third party option to block their accounts on your device.
However, they must complete the process themselves without disclosing their USSD PIN to anyone.
Access Bank USSD Code to Block Account.
The Access Bank USSD Code to Block Account is *901*911#. To use use this code dial *901*911# on any phone and follow these easy steps:
- Dial *901*911#
- Select Option 2 (Block Account)
- Select ‘Self’ or ‘Third party’ for others
- Enter the phone number linked to the account (s)
- Select the Account you want to block (you can select either one of your accounts or all of them)
- Enter your USSD PIN
Or dial *901# and select Other Services:
- Select Option 9 (Opt Out)
- Select Block Account
- Select ‘Self’ or ‘Third party’ for others
- Enter the phone number linked to the account (s)
- Select the Account you want to block (you can select either one of your accounts or all of them)
- Enter your USSD PIN
A successful request notification will display on your phone screen once you complete this correctly, and your account(s) would be instantly blocked.
If I forget your Access Bank USSD PIN. Follow these easy steps to reset your PIN:
- Dial *901#
- Select 4 ‘Other Services’
- Select 5 ‘Reset PIN’
- Enter Date of Birth in the format shown (DDMMYYYY)
- Create New PIN and Submit OR
- Dial *901*0#
- Enter Date of Birth in the format shown (DDMMYYYY)
- Create New PIN and submit
Or If you lose your phone or suspect fraudulent activities in your account and cannot remember your PIN, quickly call 07003000000 from any phone number to block your account.
How to Register for Access Bank USSD Code.
You cant block your account if you have not registered on USSD Banking. Your USSD PIN is required before any block account request is validated. If you have not previously registered on *901#, you will be required to do so and create a 4-digit USSD PIN.
Follow these easy steps to register and create a PIN,
- Dial *901#
- Select any service, for instance, transfer
- Enter Account number
- Enter Date of Birth in the format shown (DDMMYYYY)
- Create PIN, then submit OR
- Dial *901*0#
- Enter Date of Birth in the format shown (DDMMYYYY)
- Create PIN, then submit
How to Unblock your Access Bank Account.
- You can unblock your accounts by doing any of the following:
- Send a duly signed instruction via email to contactcenter@accessbankplc.com
- Call our 24-hour contact centre on 07003000000 or visit a branch.
- Click HERE to use the self-service customer support option on our website
- Visit a branch close to you for further assistance.
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