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IBEDC Customer Care Number & Whistle Blower Hotlines.

IBEDC Customer Care Number & Whistle Blower Hotlines.

Information Resources June 25, 2020

IBEDC customer care number and whistle blower hotlines are the tools  users can use to relate with the IBEDC officials  or to  report any suspected and crime operation.

IBEDC Customer Care Number

In this article, we have list all the official IBEDC customer care number and available whistle blower hotlines. We have also discuss a brief history of IBEDC, its operation and regulations.

Ibadan Electricity Distribution Company (IBEDC) is the largest electricity distribution company in Nigeria.

IBEDC have a strong technical partner MERALCO, the largest power distribution company in the Philippines helping  to ensure they meet their target objectives.

IBEDC are a focused and customer-friendly institution, satisfying  customers is the fulcrum of the distribution, marketing, and billing operations. They are determined to be the best distribution company in the country and this vision is entrenched in the values of the company.

Contents

  • 1 IBEDC Customer Care Number & Whistle Blower Hotlines.
    • 1.1 IBEDC Headquarters Address:
    • 1.2 List Of  IBEDC Customer Care Number :
    • 1.3
    • 1.4 IBEDC Whistleblower Hotlines
    • 1.5 NERC Regulations
    • 1.6 IBEDC Brief History and Operation 
    • 1.7 IBEDC Board of Directors’ Directory
    • 1.8 IBEDC Application forms
    • 1.9 Related

IBEDC Customer Care Number & Whistle Blower Hotlines.

IBEDC Headquarters Address:

Capital Building, 115 MKO Abiola Way (former Ring Road), Ibadan, Oyo State.

 

List Of  IBEDC Customer Care Number :

  Tel:

+234 7001239999

+234 9039000065

 +234 9053698850

+234 9053698851

Email: customercare@ibedc.com

Facebook: ibedc.ng

Twitter: @ibedc_ng

Please send us an email at customercare@ibedc.com or call our helpline 09039000065|09053698851.

Thank you. https://t.co/Ycb1gwn3kY

— IBEDC (@IBEDC_NG) September 4, 2015

IBEDC Whistleblower Hotlines

 Stop energy theft and vandalism today

If you know or suspect anyone of meter tampering or energy theft, kindly call the number or send an email to the whistleblower contact below:

IBEDC Customer Care Number

Tel:   +234 8056998751
+234 8078603774

Email: audit@ocean-ms.com

 

NERC Regulations

The Nigerian Electricity Regulatory Commission is committed to ensuring the protection of electric power consumers’ rights in the provision and use of electricity services in Nigeria.

Find below  documents that concern Customer Service regulations, standards and procedures, tariffs and general electricity issues:

  • Customer Complaints Handling Standards and Procedures:  Click here to download PDF
  •  Connection And Disconnection Procedures for Electricity Services:-  Click here to download PDF
  •  Customer Service Standards of Performance for Distribution companies:-  Click here to download PDF
  •  Meter Reading, Billing, Cash Collections and Credit Management for Electricity Supplies:-  Click here to download PDF

IBEDC Brief History and Operation 

IBEDC formally came into existence on 1st November 2013 as part of the unbundling of the electricity sector. They cover the largest franchise area in Nigeria, made up of –Oyo, Ogun, Osun, Kwara and parts of Niger, Ekiti, and Kogi states.

To ensure effective and competent management of such a large network, they organized into five regions, namely Oyo, Ibadan, Osun, Ogun & Kwara regions, the regions are made up of Business Hubs. Each region is manned by a Regional Head and supported by Regional Commercial and Technical Managers.

They are a focused and customer-friendly institution, satisfying  customers is the fulcrum of the distribution, marketing, and billing operations. They are determined to be the best distribution company in the country and this vision is entrenched in the values of the company.

IBEDC has brought together a team of driven and professional individuals who are resilient and performance-driven. The ethos is a culture of open communication and oneness.

IBEDC corporate head office is in Ibadan, the capital of Oyo state.

IBEDC Board of Directors’ Directory

Dr. Olatunde John Ayeni – Chairman

Mr. Kingsley Ehi Okunbo – Director

Mr. Alex Okoh / Mr. Yunana Malo (Alternate) – Director

IBEDC Application forms

Please find below IBEDC Application forms

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