The IBEDC complaint center available services provides you with opportunity to get in touch with IBEDC representatives online whenever you have an urgent complain.
The IBEDC complaint center are made available to improve customer experience by providing and delivering professional, helpful and quality assistance before, during, and after the use of service essentially to meet customers’ need and desire satisfactorily.
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How to Make Enquiry Using IBEDC Complaint Center Online
There are various ways you can make enquiry via IBEDC complaint center online either to request for new connection, make an emergency or dissatisfaction complaint, customer rights complaint, outage information, online KCT , verification of staff, etc. Here’s how make enquiry via IBEDC complaint center online:
To Request for New Connection
Getting on IBEDC’s connection is as simple as filling out a form. To get your new home connected and on IBEDC’s map, provide us with the required information; your name and contact address. Once submitted, IBEDC closest agents will get in touch with you to explain the process and how to get started. IBEDC work on your request immediately and reply as soon as possible after submissions.
To Request for IBEDC New Connection the following requirements are needed to complete the form:
- Your Phone Number
You can fill the request form to request a new connection: Click Here to Request IBEDC New Connection
You can also Download the form here, fill it out and submit it at the nearest IBEDC office to you.
To Make a Complaint
Have any questions? Or you’re not satisfied with any of our delivered services? Maybe you want to leave honest feedback or request IT support help. You can leave a complaint via IBEDC complaint center by selecting the appropriate category for your message to them.
Make sure you choose the right category for your complaint. Choosing the right category ensures that IBEDC officials send your message to the correct department; that way, you’ll get a response, if needed, as soon as possible.
Here’s the information required to fill the form:
- Your Phone Number
To get started Click Here to fill the form. IBEDC agent will be in touch with you as soon as possible.
To Verify A Staff
Staff verification is also an important enquiry you make via IBEDC platform. Is anyone posing as an IBEDC staff? Ask for his or her Staff ID. Verify his/her identity before discussing further. To Verify IBEDC Staff Click Here
