Telecommunication Business In Nigeria: The Nigerian telecommunication sector is the largest segment of the Information and Communication sector. Nigeria has one of the largest telecom markets in Africa. The Nigerian Telecommunication sector has evolved over the years to an oligopolistic market structure (a small number of firms have the majority of market share). The sector includes a strong multinational presence. The leading players are MTN, a South African based multinational company with a market share of 37.21%, Airtel (an Indian based multinational telecommunication), Glo (a Nigerian multinational company) and 9mobile (formerly Etisalat).
Contents
- 1 What is Telecommunication
- 2 Why Telecommunication Business In Nigeria is a Strategic Move
- 3 How To Start Telecommunication Business In Nigeria
- 4 Telecommunication Regulations and Their Functions in Nigeria
- 5 Types of Telecommunication Business In Nigeria
- 6 Challenges in the Nigerian Telecommunication Business
- 7 Solutions to the Challenges in the Nigerian Telecommunication Sector
What is Telecommunication
Telecommunications industry began in 1876 with the invention of the telephone, i.e. those old fashioned landlines that hung on your kitchen wall circa 1985.
Telecommunication means the transmission of signals over long distances for the purpose of communicating, and the term encompasses more than just telephones.
First, there was the telephone, then radio broadcasts came under the telecommunication umbrella a bit later in the 19th century. Next, television arrived. Today, the term includes the internet, cellular phone networks and all of the assorted goods and services required by these types of companies, such as security and software.
Why Telecommunication Business In Nigeria is a Strategic Move
Despite challenges, Nigeria’s telecommunication sector offers tremendous growth potential driven by demographic advantages, increasing digital adoption, and a supportive regulatory environment. With proper planning, local partnerships, and a focus on underserved market segments, a telecom business in Nigeria can yield substantial returns while contributing to the country’s digital transformation.
There are immense opportunities in the telecom sector in Nigeria which in our view overshadow any perceived risk. Nigeria is the most populous country in Africa. The World Bank’s World Development Indicator database stated that Nigeria’s population in year 2000 was 126.9 million growing at a rate of 2.4% per annum. This implies conservatively an annual increase in population of 2m – 2.5m. There is therefore a lot of pent-up demand for telecommunication services.
Pyramid Research estimated that from a market value of $800m in 2001, the Nigerian market will be worth $2.5 to $3.5 billion annually. With that growth potential, Nigeria market is ranked best in Africa. However, with a Compound Annual Growth Rate (CAGR) of about 50% , Nigeria ranked first in Africa with the potential maximum wealth generation. Based on the high demand from telecoms companies, more growth is expected from mobile services, internet, data communications and fixed voice services.
Nigeria presents one of the most compelling opportunities for telecommunication investment in Africa. Here’s a detailed analysis of why starting a telecommunication business in Nigeria is a strategic move:
1. Market Potential and Size
With over 220 million people, Nigeria is Africa’s most populous country, representing a massive consumer base for telecommunication services. The expanding middle class has increasing disposable income and demand for advanced telecommunication services.
Despite having major players, significant portions of rural and underserved urban areas still lack adequate telecommunication infrastructure.
2. Regulatory Environment
The Nigerian Communications Commission (NCC) has implemented policies that encourage foreign investment and competition in the telecom sector. Since the deregulation in 2001, the Nigerian telecom market has opened up to private investors, leading to significant growth. The NCC provides various license categories (Unified, Mobile, Fixed, etc.) with transparent requirements and processes.
3. Technological Adoption
Nigeria has over 200 million mobile subscriptions, with a penetration rate of approximately 98%. Internet penetration is growing rapidly, currently at around 47%, with significant room for growth. The country is experiencing accelerated digital adoption across sectors, creating demand for robust telecom infrastructure.
4. Competitive Landscape
While major players dominate voice and basic data services, there are opportunities in niche areas like enterprise solutions, IoT, and specialized connectivity services. New entrants can leverage existing infrastructure through sharing agreements, reducing capital expenditure.
5. Investment Incentives
The Nigerian government offers tax holidays and other incentives to telecom companies in certain categories. Legal frameworks protect foreign investments and allow for profit repatriation.
6. Challenges to Consider
Power supply issues and inadequate backbone infrastructure in some areas may require additional investment. Navigating the regulatory landscape requires careful planning and local expertise. Infrastructure vandalism and security issues in certain regions need to be addressed in business planning.
7. Strategic Recommendations
Target rural communities and secondary cities where competition is less intense. Create tailored services for specific market segments like SMEs, educational institutions, or healthcare providers.
Collaborate with local companies to navigate regulatory and operational challenges more effectively. Consider building your own infrastructure where feasible to ensure service quality and control operational costs. Design your business model to accommodate Nigeria’s rapid growth and evolving technological landscape.
How To Start Telecommunication Business In Nigeria
Starting a telecom business in Nigeria is challenging but highly rewarding. Success depends on proper planning, regulatory compliance, strategic partnerships, and a focus on underserved markets. With the growing demand for digital services, Nigeria remains one of Africa’s most attractive telecom investment destinations. Below is a comprehensive guide to help you navigate the process.
1. Choose Telecommunications Business You Want to Start
Are you interested in opening up a cellular phone company? Or maybe your goal is a tech security firm? You could launch a network services, television, radio station, start an internet provider, supply phone systems to businesses or develop and sell the software used in phone systems. Some of these goals are more realistic than others, but they all fall under the umbrella of telecommunications in Nigeria.
However the first thing is that, you must choose and decide the type of telecommunications services you want to provide, then you can take steps to start your business. Telecom is broad. Decide which segment you want to operate in Nigeria:
- Mobile Network Operator (MNO): Requires huge capital and licensing.
- Internet Service Provider (ISP): Offers broadband services via fiber, satellite, or wireless.
- Virtual Network Operator (MVNO): Leverages existing MNO infrastructure.
- Value-Added Services (VAS): SMS billing, mobile money, content services.
- Infrastructure Provider: Builds and leases telecom towers or fiber networks.
- SME/Enterprise Solutions: Offers specialized telecom services to businesses.
2. Write a Business Plan
A sound business plan is essential to get started and succeed. There are many sites and manuals out there that can guide you through
writing a business plan, or you can hire professionals to work with you on creating one. The essential elements of the plan should be:
- Executive summary: This is a synopsis of your entire plan in a succinct paragraph or two. Imagine this as your elevator pitch to
- investors. Whoever reads this should understand what your business is going to be and how it will work.
- Business Description: What exactly will your business do and how will it operate?
- Marketing Strategies: Where will your business fit into the current market and how will it capture that portion of the market?
- Competitive Analysis: Who are your competitors in this space, and what is your advantage?
- Development Plan: Describe where the company will go and how it will get there.
- Operations and Management Plan: How will the company be run, who will run it and what are their qualifications?
- Financial Projections: What are you projecting in terms of profits for the first five years?
3. Name and Register Your Telecommunication Business
Once you’ve figured out your niche and developed your business plan, it’s time to get down to business, so to speak. There are some regulatory and legal steps you’ll need to take care of as soon as you can.
- Figure out the structure of your business.
- Name your business .
- Buy the internet domain for your business as soon as you can. Certain entities watch new business registrations and attempt to buy up all of the domain names, then charge you a bunch of money for them.
- Register the name after you secure the domain
Registering a telecom business in Nigeria demands meticulous planning, regulatory compliance, and significant capital. Start with CAC incorporation, secure NCC licensing, and prioritize ongoing adherence to NCC rules. Consult experts to avoid delays and ensure full compliance. Legal registration is mandatory:
- Business Name Registration: Register with the Corporate Affairs Commission (CAC).
- Choose a Structure: Sole proprietorship, partnership, or limited liability company (LLC).
- Tax Identification: Obtain a Tax Identification Number (TIN) from the Federal Inland Revenue Service (FIRS).
4. Obtain the Necessary Licenses and Permits
This part can be tricky. If you can hire a lawyer and accountant to help ensure you get started on the right foot, it’s a good idea. The telecommunications industry in Nigeria is regulated by the Nigeria Communications Commission (NCC), an independent U.S. government agency overseen by Congress. It is the primary authority for communications law, regulation and technological innovation. This means that you need to make sure you’re doing everything the FCC says you must do if you’re running a telecommunications company. Because the telecommunications industry is regulated by a federal agency, you’ll need a federal license or permit in order to legally operate your company. The FCC provides guidance on its site about the type of license you will require, depending on the type of telecommunications business you are running; however, it is complicated and it wouldn’t hurt to have legal guidance.
Several fees are required by the Nigeria Communications Commission. Here is a list of fees you may be required to pay, depending on the nature and needs of your business.
- Application processing fees for licenses, equipment approvals and more
- Annual regulatory fees
- Freedom of Information Act fees if you need to process a request under this act
- Forfeitures, i.e. penalties you would need to pay to the NCC for violations of law or noncompliance with authorizations.
The Nigerian Communications Commission (NCC) regulates all telecom operations in Nigeria. You must obtain the appropriate license based on your business model. Key licenses include:
5. Find Funding
There are several avenues for funding a business. The way you decide to fund yours will depend largely on your means and how much money you need to get started. Since you already have a business plan, you should have a number in mind. A few options:
- Get a small business loan.
- Find angel investors. These are wealthy individuals who invest in new companies.
- Find venture capital funding. If you need a lot of money to get started, this may be the best route. Venture investors usually have more money to invest than angel investors because they are backed by firms.
- Use crowdsourcing. This method of fundraising is gaining popularity. Start a site and ask for individuals to invest. In return, they will get a share in the company or special perks once you’re up and running.
6. Set Up Telecom Infrastructure
Setting up telecom infrastructure is a critical and capital-intensive phase of launching a telecommunication business. This guide provides a detailed breakdown of the steps, components, costs, and best practices involved in establishing telecom infrastructure in Nigeria. Telecom infrastructure varies depending on the services you plan to offer. Setting up telecom infrastructure in Nigeria requires $6M in initial investment, but costs can be reduced by leasing infrastructure and focusing on high-demand areas. A phased deployment approach ensures efficient resource allocation and minimizes risks. Below are the key types:
7. Get Started
Starting a company is challenging. But if you have a good idea and you’ve secured funding and all of the necessary permits and regulations, it’s time to get started on opening your business. Start lean with a VAS license, solve a specific problem (e.g., affordable internet for schools), and prioritize compliance. Nigeria’s telecom market is tough but rewarding for resilient players.
Telecommunication Regulations and Their Functions in Nigeria
Telecom is regulated in Nigeria by the Nigerian Communication Commission (NCC) which grants licences and manages available spectrum. The Nigeria’s telecommunications sector is regulated to ensure fair competition, consumer protection, efficient resource allocation, and alignment with national development goals. The regulatory framework is designed to foster innovation, expand access, and maintain service quality in Africa’s largest telecom market.
Nigerian Communications Commission (NCC): Established by the Nigerian Communications Act (NCA) 2003, the NCC is the primary regulator. The functions include:
- Licensing: Issues and renews telecom licenses (e.g., ISP, VAS, Unified Licenses).
- Spectrum Management: Allocates and auctions frequency bands (e.g., 5G spectrum in 2021/2023).
- Quality of Service (QoS): Sets/enforces standards for call success rates, data speeds, and network uptime.
- Consumer Protection: Manages complaints, enforces Do-Not-Disturb (DND), and mandates SIM-NIN linkage.
- Competition Oversight: Prevents anti-competitive practices (e.g., predatory pricing).
- Infrastructure Regulation: Promotes tower/duct sharing and national roaming.
- Tariff Regulation: Approves pricing for dominant operators (e.g., MTN, Airtel).
Nigeria’s telecom regulations are pivotal to the sector’s growth, balancing consumer protection, operator accountability, and national development goals. While challenges like taxation and infrastructure bottlenecks persist, the NCC’s proactive approach supported by policies like the National Broadband Plan continues to attract investment and drive digital transformation. For businesses, strict compliance with licensing, QoS, and data rules is non-negotiable for sustainable operation.
Types of Telecommunication Business In Nigeria
There are three broad categories of telecom operators in Nigeria, namely-
- The fixed wire/wireless services providers such as the Government owned Nigeria Telecommunications Limited (NITEL), the newly licensed Second National Operator (Globacom), a number of fixed wireless operators and those operating the Fixed Wireless Access technology.
- The cellular operators such as MTN Communications and Econet Wireless, the two dominant GSM operators. NITEL and Globacom also hold Digital Mobile Licences to provide cellular services based on the GSM technology.
- The Long Distance Operators such as NEPSKOM Communications Limited and Mobile Telecommunications Service Limited. Interestingly, NEPSKOM is a Joint Venture (JV) between ESKOM, a South African electricity company, and the Nigeria Electric Power Authority (NEPA). The JV is basically expected to utilize NEPA’s transmission infrastructure to provide transmission backbone to telecom companies that may require it.
Challenges in the Nigerian Telecommunication Business
There has been a decline of GSM mobile subscribers as the market grapples with shifts in product options. Consumers are moving away from traditional cellular services to data bundle packs, which allows them to use Over the Top (OTT) services.
Q42016 saw an increase in total GSM subscribers of 0.84% to 154 million (mn). However, subscribers dropped in Q12017 by 1.38% to 152mn; Q22017 results were worse, dropping 6.15% to 143mn.
Telecom operators and Internet service providers are currently at loggerheads to deliver data at relatively cheaper prices. The fierce price competition among telecom operators on their voice and internet data has led to the contraction in the sector revenue over time. Consumers benefit from temporary low prices only in the short run.
The sector has also contended with OTT players that utilize technology to convey voice/video calls at a fraction of traditional voice call costs. While Nigeria’s data bundle prices are the lowest in subSaharan Africa, they are priced below actual costs which can harm the sector and puts longterm customer benefits at risk.
Solutions to the Challenges in the Nigerian Telecommunication Sector
To ensure sustainable growth, the sector is in need of reform. Previous changes (e.g. the Nigerian Communications Act 2003) are outdated as they focus on how voice calls are regulated and not on matters that relate to the new technological era.
The focus today should cover competition in the sector, the market and other services the telecom sector is linked closely to such as finance, technology and media services.
The current government has shown its commitments in creating an enabling environment for the private sector to contribute innovative solutions to allow consumers to benefit from Information Communication Technology (ICT) advancements. This will in turn bring about efficiency and productivity in the telecom sector and eventually enhance economic growth.
Good write-up, glad if we could talk more
Good write-up, glad if we could talk more
fayoyinjohnson@gmail.com
@fayoyin i enjoyed the write and I’m as well looking into the telecommunication market in Nigeria and possibilities it has to offer , will appreciate if we can talk more over mails or phone .
Best Regards ,
Tummy Oriowo.
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@oriowo my email is provided or drop yours!
https://www.schooldrillers.com/contact-us/
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thanks for the guide because am planning of starting up one of my own..i just need partnership to startup if any interested just mail me..jamesvictor2018@gmail.com
You’re welcome
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Ok, this is my WhatsApp +2348173622412